vdAdmin October 30, 2023
Addressing Deceptive Practices in the Indian Aviation Industry: A Call for Transparency
Introduction: The Indian Ministry of Civil Aviation has intervened in response to a surge in complaints regarding deceptive practices employed by airlines and online travel agents. These manipulative techniques, collectively termed as “dark patterns,” coerce consumers into making unintended purchases. Consumer Affairs Secretary, Rohit Kumar Singh, has characterized these tactics as unfair trading practices bordering […]
